1. Agreement
By accessing themasterlee.com (the “Website”), purchasing an offering, submitting a form, or using a delivery or access page, you agree to these Terms of Service (the “Terms”). If you do not agree, do not use the Website, purchase an offering, submit information, or use an access page.
“Practice” means the business, brand, studio, and related service operation that owns, operates, or administers the Website and Offerings under the Master Lee name, together with its owners, personnel, contractors, and service providers acting on its behalf. The Practice may operate through one or more individuals or entities.
Where checkout asks you to confirm acceptance, that confirmation together with your purchase forms an agreement between you and the Practice. The Practice operates as an independent service provider under the laws of the State of Ohio, United States.
2. Offerings
“Offerings” means all products, services, materials, downloads, access pages, and other offerings made available through the Website or an associated checkout or delivery flow.
“Master Lee Blessings” refers to the product family marketed under the Master Lee name. Contents, format, delivery method, access conditions, and permitted use may vary by product and may be described on the applicable product page, order confirmation, or supplemental terms.
The Practice may introduce, discontinue, modify, or replace product families, formats, editions, files, services, and delivery methods at any time. Product-specific terms may apply.
3. Nature of Advisory Services
The Practice provides advisory services intended to offer perspective, frameworks, and suggestions in response to the information and questions you provide. The content, method, format, and scope vary by offering.
These services are not medical advice, legal advice, financial or accounting advice, psychological counseling, therapy, or another licensed professional service. Nothing on the Website or in a deliverable should be interpreted as such.
The Practice provides perspective and suggestions only. You remain responsible for your decisions and actions. No specific outcome, result, benefit, change in circumstances, or personal effect is guaranteed or implied.
4. Eligibility
You must be at least 18 years old to purchase an offering or submit an Intake Form. By using the Website or making a purchase, you confirm that you meet this requirement and can enter into a binding agreement.
5. Right to Refuse or Discontinue
The Practice may refuse, cancel, suspend, or discontinue an offering or access to the Website at its discretion, including where there is abusive or threatening conduct, false or misleading information, repeated payment disputes, suspected fraud, unauthorized distribution, a security concern, or a material mismatch between the requested use and the offering.
If an order is declined before work begins, the Practice may issue a refund. If work or digital delivery has begun, any refund or alternative remedy is at the Practice’s discretion, subject to applicable law.
6. Purchase & Payment
Prices are listed in U.S. Dollars unless otherwise stated. Payment is collected through the methods made available at checkout.
By completing a purchase, you represent that you are authorized to use the payment method, that the information you provide is accurate and complete, that you reviewed the applicable description, and that you accept the refund and delivery provisions that apply to the offering.
Where reasonably possible, contact the Practice before initiating a payment dispute so the issue can be investigated. Prices, descriptions, availability, and delivery methods may change at any time. Changes do not affect orders already accepted and paid for, except where correction is required by law or necessary to address fraud, security, or an obvious error.
Marketing Communications
After a purchase, the Practice may add the email address associated with the transaction to its mailing list for brand updates, educational content, new offerings, and promotional communications. Marketing messages will identify the sender and include an unsubscribe method. Unsubscribing from marketing communications does not stop transactional messages relating to payment, delivery, access, security, support, or an existing order.
7. Digital Products, Access & Downloads
For an offering that includes downloadable materials, access may be provided through a link, access page, account, email, or another delivery method. The applicable product page, order confirmation, or delivery message may describe the intended access method.
The Practice does not promise perpetual, uninterrupted, or permanent access to any page, file, link, or delivery method. A delivery link or access method may be changed, suspended, replaced, or discontinued for security, maintenance, legal, operational, technical, business, or third-party infrastructure reasons.
You are responsible for downloading and safely retaining your files once access is made available. The Practice may, but is not required to, provide an alternative delivery method after access has been provided.
Publicly posting, forwarding, redistributing, scraping, reselling, or otherwise enabling unauthorized access to a private link or file is a material breach. The Practice may immediately suspend or revoke access, disable or replace the link, refuse to issue a replacement, and deny further access without refund. You are responsible for losses, costs, claims, reasonable legal fees, and other remedies arising from that misuse. The Practice may also seek injunctive relief, damages, and any other remedy available under applicable law.
Digital previews may be compressed, cropped, watermarked, color-managed, or otherwise different from original files. Devices, browsers, operating systems, and printing processes may affect appearance.
8. Intake Forms & Service Delivery
After purchasing a service, you may receive an Intake Form or another request for information. You are responsible for providing accurate, complete, and lawful information. The quality and relevance of a deliverable depends in part on the information you provide.
The format, length, language, scope, and content of a deliverable are determined by the Practice and may vary by offering. Estimated delivery windows are approximate and are not guaranteed deadlines. Delivery may be affected by volume, complexity, illness, technical issues, third-party failures, or other circumstances outside the Practice’s reasonable control.
Electronic delivery records, including email delivery records and access records, constitute evidence that delivery was attempted or completed.
9. Refunds & Cancellations
Services requiring an Intake Form
- Before Intake Form submission: You may request a refund by contacting the Practice. The Practice may approve or deny the request in its discretion.
- After Intake Form submission: Preparation begins and no refund is available, except where required by law or expressly approved by the Practice.
- Declined inquiry: If the Practice declines the inquiry before work begins, it may issue a refund.
Digital products and downloadable materials
All sales of Master Lee Blessings and other downloadable products are final once payment is accepted. No refunds, cancellations, exchanges, or credits are available after payment, except where applicable law requires otherwise or the Practice voluntarily approves a remedy.
If a file is materially defective or inaccessible because of a delivery error attributable to the Practice, the Practice may provide a replacement file, replacement link, or another reasonable remedy. This does not create a right to a refund in every circumstance.
Upgrades
An upgrade fee is non-refundable once the upgrade form is submitted or preparation begins. An upgrade applies only to the scope described for that upgrade.
Nothing in these Terms excludes or limits rights that cannot lawfully be excluded or limited.
10. Service Concerns & Disputes
Any complaint about a service deliverable must be submitted in writing within seven days after delivery. After that period, the deliverable is deemed accepted, except where applicable law provides otherwise.
Before initiating a formal legal claim, chargeback, or payment dispute, you agree to contact the Practice in writing and allow up to 30 days for review, except where prohibited by law or where immediate action is required to protect your payment account.
A chargeback or other payment dispute does not cancel your obligations under these Terms. The Practice may submit transaction, delivery, access, and communication records to the payment provider and may pursue any available contractual or legal remedy.
11. No Guarantee
- No offering guarantees a specific personal, professional, financial, relationship, emotional, or other result.
- Decisions based on any offering are made at your own risk and responsibility.
- Testimonials and examples describe individual experiences and do not promise similar results.
- The Website, download pages, links, files, and services may contain errors or interruptions.
- The Practice does not guarantee uninterrupted operation, compatibility with every device, or permanent availability of any page, file, or link.
12. Confidentiality & Records
The Practice handles personal information and inquiry details as described in the Privacy Policy. The Practice may disclose information as required by law or as reasonably necessary to operate the Website, deliver an offering, protect the Practice, prevent fraud, enforce these Terms, or resolve a dispute.
The Practice may retain transaction records, form submissions, delivery confirmations, access records, and communications for as long as reasonably necessary for business operations, delivery, quality assurance, security, tax, fraud prevention, dispute resolution, legal claims, and legal obligations. No fixed deletion period is promised.
The Practice may use anonymized, de-identified, aggregated, or otherwise altered information for internal operations, quality improvement, educational materials, and promotional purposes. Identifiable testimonials, images, or stories are governed by Section 14.
13. Intellectual Property & License
All Website content, methods, frameworks, text, images, files, branding, and materials are owned by or licensed to the Practice and are protected by applicable intellectual-property laws.
Unless a product-specific license states otherwise, downloadable materials and service deliverables are licensed—not sold—to you for personal, non-commercial use. The license is non-exclusive, non-transferable, and limited to the scope described for the offering.
Without written permission, you may not resell, sublicense, gift, redistribute, or publicly share files or a private access link; upload files to a public repository or third-party download service; use materials in commercial products, advertising, or paid client work; remove ownership notices; claim authorship; copy or commercially exploit the Practice’s methods; or use materials to train, fine-tune, evaluate, or develop a generative artificial-intelligence system.
14. Testimonials & Client Stories
Testimonials and client stories reflect individual experiences and opinions. They may be edited for length, clarity, or privacy and do not constitute guarantees.
The Practice may create, edit, and use anonymized, de-identified, aggregated, or otherwise altered summaries of client questions, situations, experiences, and outcomes for educational, editorial, promotional, advertising, social-media, and other business purposes. The Practice may remove, generalize, or alter identifying details.
The Practice will seek appropriate consent before using a full name, identifiable photograph, likeness, video appearance, or detailed personal story in a way that clearly identifies a person. If you provide a testimonial, story, image, likeness, or other material specifically for possible publication, you grant the Practice a non-exclusive, worldwide, royalty-free license to edit, reproduce, publish, display, distribute, and use that material for those purposes, subject to written limits agreed with you.
15. Limitation of Liability
To the maximum extent permitted by applicable law:
- The total liability of the Practice for a claim relating to an offering will not exceed the amount paid for the specific offering giving rise to the claim.
- The Practice will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, opportunities, goodwill, or emotional distress.
- The Practice will not be liable for delays, interruptions, unauthorized access caused by a third party, or actions taken or not taken in reliance on an offering.
16. Indemnification
You agree to indemnify and hold harmless the Practice from claims, losses, liabilities, costs, and reasonable legal fees arising from your breach of these Terms, misuse or unauthorized distribution of an offering, unlawful conduct, or violation of another person’s rights.
17. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law principles.
Disputes should first follow the informal resolution process in Section 10. If a dispute is not resolved within 30 days, it will be resolved through individual binding arbitration administered by the American Arbitration Association under the rules applicable to the dispute, conducted remotely or by written submissions in English, to the extent enforceable. Jury trials and class, collective, or representative proceedings are waived where legally enforceable.
The Practice may seek temporary, injunctive, or equitable relief in court to protect intellectual property, confidential information, security, or access systems and to stop unauthorized distribution, fraud, or misuse.
18. Modifications
The Practice may update these Terms from time to time. Material changes will be posted with a new “Last updated” date and will apply prospectively. Non-material edits, clarifications, and formatting changes may take effect when posted. Continued use of the Website after the effective date constitutes acceptance of the updated Terms.
19. Severability
If a provision is found invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will remain in effect.
20. Entire Agreement
These Terms, the Privacy Policy, applicable product descriptions, order confirmations, and written supplemental terms form the entire agreement regarding the relevant offering and supersede prior representations about that offering.
21. Contact
Questions, refund requests, and notices under these Terms may be sent to contact@themasterlee.com.
Offerings are not medical, legal, financial, or psychological advice.